Legal & Privacy

Terms and Conditions

Last updated: 24 September 2026

These Terms and Conditions govern the use of the website www.d6-4×4.com, as well as the conditions applicable to the purchase of products sold through it. D6 4×4 is engaged in the development, manufacture and sale of components, protection products and accessories intended for 4×4 vehicles and off-road use. D6 4×4 products are developed and manufactured internally by D6 in accordance with the technical specifications applicable to each reference. Placing an order through the website presupposes that the customer has had the opportunity to consult these Terms and Conditions before completing the purchase. Acceptance of these Terms and Conditions does not imply a waiver of any rights granted to consumers by mandatory legal provisions.

1. IDENTIFICATION OF THE SELLER AND MANUFACTURER

The website www.d6-4×4.com is operated by:

Company name: Concept D6, Unipessoal Lda.

Trading name: D6 4×4

Tax / Company No.: 513 900 535

Single commercial registration and legal entity number: 513 900 535

Registered office: Zona Industrial de Rio Meão, Rua 8, no. 310, 4520-475 Rio Meão

Email: geral@d6-4×4.com

Telephone: (+351) 256 025 119

For the purposes of these Terms and Conditions, references to “D6”, “D6 4×4”, “we”, “us” or the “seller” refer to the entity identified above.

D6 4×4 acts, in relation to the products it manufactures, as both manufacturer and seller.

2. PURPOSE

These Terms and Conditions establish the rules applicable to:

 the use of the website www.d6-4×4.com;

 the consultation and selection of products;

 the placing and processing of orders;

 the manufacture of products;

 payment;

 dispatch and delivery;

 the exercise of the right of withdrawal;

 returns and refunds;

 the legal guarantee and lack of conformity;

 product compatibility with vehicles;

 installation and use of products;

 after-sales service;

 relations with consumers and professional customers.

3. CONSUMERS AND PROFESSIONAL CUSTOMERS

For the purposes of these Terms, a consumer is a natural person who purchases goods predominantly for purposes outside their trade, business, craft or professional activity. Certain provisions of these Terms, including those relating to the right of withdrawal, specific statutory consumer guarantees and alternative dispute resolution for consumer disputes, apply only where the customer acts as a consumer. Orders placed by companies, workshops, distributors, resellers or other professionals acting in the course of their economic activity may be subject to specific commercial conditions. Where particular conditions have been individually negotiated and accepted for a specific order, those conditions shall prevail over these general conditions to the extent that they are incompatible.

4. D6 4X4 PRODUCTS

D6 4×4 develops and manufactures components and accessories for 4×4 vehicles, including, among others:

 engine and sump guards;

 radiator guards;

 gearbox guards;

 transfer case guards;

 tank guards;

 differential guards;

 rock sliders and tree sliders;

 bumpers;

 structures and supports;

 winch plates;

 bed racks;

 roof racks;

 exterior protection components;

 other accessories and equipment developed by D6.

The range may be changed, expanded or discontinued over time.

Each product is associated with its own reference, description and technical specifications.

5. MANUFACTURE OF PRODUCTS

Unless expressly stated otherwise, D6 4×4 products are manufactured internally by D6. Certain products may not be physically in stock at the time of the order and may be manufactured after the order has been received. Availability information displayed on the website must be interpreted in accordance with the information provided on the relevant product page. Whenever there is a production period before dispatch, that period must be taken into account in the overall timeframe communicated to the customer. The fact that a standard D6 catalogue reference is only manufactured after an order is placed does not, by itself, mean that the product is considered customised for the purposes of excluding the consumer’s right of withdrawal. Products that are actually manufactured or modified according to the customer’s individual specifications are subject to the section on customised products.

6. PRODUCT DEVELOPMENT AND IMPROVEMENT

D6 regularly develops and technically improves its products. Engineering updates, production-process changes, finishes or construction details may vary between different batches of the same product. Such changes may not, however, result in an unjustified discrepancy between the product supplied and the essential characteristics, specifications, compatibility, functionality or other features agreed at the time of purchase. Where a change is relevant to the use, installation, safety, compatibility or essential characteristics of the product purchased, the customer will be informed whenever legally required.

7. PRODUCT INFORMATION

D6 seeks to ensure that all information made available on the website is accurate, complete and up to date.

Each product page should, where applicable, identify information such as:

 name;

 reference;

 compatible vehicle;

 model;

 generation or series;

 applicable years;

 version or body style;

 engine, where relevant;

 material;

 thickness;

 finish;

 weight or dimensions, where relevant;

 contents supplied;

 installation instructions or requirements;

 relevant safety warnings.

The customer must consult this information before completing an order.

8. PHOTOGRAPHS, RENDERS AND VISUAL REPRESENTATIONS

Photographs, images, technical drawings, renders, animations and three-dimensional representations displayed on the website are intended to represent the products as faithfully as possible. Minor visual differences may arise from factors such as lighting, environment, device, monitor, colour settings, surface finish or production process. These purely visual variations do not prejudice the customer’s rights where the product supplied does not correspond to the characteristics, specifications or qualities contractually agreed. Visual representations do not replace the technical specifications expressly stated on the product page.

9. VEHICLE COMPATIBILITY

D6 4×4 products are often developed for specific vehicles and configurations.

Compatibility may depend on factors such as:

 make;

 model;

 generation;

 series;

 year;

 engine;

 wheelbase;

 body style;

 single or double cab;

 drivetrain;

 version;

 facelift;

 original equipment;

 modifications already made to the vehicle.

The customer must correctly select the vehicle and provide, when requested, all information necessary to confirm compatibility.

Where there is any doubt, D6 may request additional information, including photographs, VIN/chassis number, measurements or technical vehicle information.

Where D6 has expressly stated that a product is compatible with a particular vehicle, that compatibility constitutes a relevant characteristic of the product.

D6 shall not be responsible for incompatibilities resulting exclusively from incorrect, incomplete or false information supplied by the customer, provided that the product delivered actually corresponds to the information supplied and to the order placed.

This provision does not limit the consumer’s statutory rights where the incompatibility results from incorrect information provided by D6 itself.

10. MODIFIED VEHICLES

Unless otherwise stated, compatibility indicated on the website assumes a vehicle with the relevant configuration considered by D6 during product development.

Subsequent modifications to the vehicle may affect compatibility.

Such modifications may include, for example:

 modified suspension;

 engine replacement;

 non-original components;

 additional tanks;

 modified exhaust;

 bumpers;

 winches;

 structures;

 chassis modifications;

 accessories from other manufacturers.

Where the vehicle has been modified, the customer must inform D6 before purchase whenever those modifications may interfere with the intended product.

11. PRODUCT SAFETY

D6 develops and manufactures its products taking into account the legal safety requirements applicable to them. Products must only be used for the purposes for which they were designed and in accordance with the relevant instructions, warnings and specifications. Where necessary for safe use, the product will be accompanied by appropriate instructions or safety information. The customer should not modify, cut, weld, drill or structurally alter the product without first assessing the technical and safety consequences of that intervention. A modification carried out by a third party may affect product behaviour and should be taken into account when assessing any subsequently reported issue. Nothing in this provision limits D6’s responsibility where the lack of conformity or safety issue is attributable to the product as originally supplied.

12. IDENTIFICATION AND TRACEABILITY

Where applicable, products may contain or be accompanied by elements allowing identification of the relevant reference, type, batch, series or other identifier. The customer should not remove identifiers required for traceability while they remain relevant to safety, technical identification or product follow-up. D6 may retain information relating to production batches or references for the period required by law.

13. ORDER PROCESS

To place an order through the website, the customer must:

1. select the desired product;

2. choose the available variants, where applicable;

3. confirm compatibility with the vehicle;

4. add the product to the cart;

5. confirm the products and quantities;

6. provide the requested billing and delivery details;

7. select the available delivery method;

8. select the payment method;

9. consult and accept these Terms and Conditions;

10. confirm the order with an obligation to pay.

Before completing the order, the customer will have the opportunity to review and correct the information entered.

14. ACCEPTANCE OF THE TERMS AND CONDITIONS

These Terms must be accessible to the customer before the purchase is completed. Acceptance through the mechanism provided at checkout constitutes an expression of the intention to enter into a contract, without prejudice to the legal requirements applicable to contracts concluded electronically. The Terms must be available in a format that allows them to be consulted and retained. The version applicable to an order is the version in force and made available to the customer at the time the relevant contract is concluded.

15. ORDER CONFIRMATION

After an order has been placed, the customer will receive a confirmation at the email address provided. The confirmation must include, or allow access on a durable medium to, the information required by law. The customer should check the confirmation and promptly report any error identified. The automatic receipt of an order does not prevent D6 from contacting the customer to clarify obvious errors, incompatibilities or technical information essential to fulfil the order.

16. PRICES

The applicable prices are those displayed on the website at the time the order is completed.

The website must clearly indicate whether the prices displayed include VAT at the applicable legal rate.

Before completing the purchase, the customer will have access to the total price of the order, including, where applicable:

 product price;

 VAT;

 transport;

 delivery;

 other known mandatory charges.

Where a particular cost cannot reasonably be calculated in advance, the customer will be informed of the possibility that such cost may arise and of the method by which it is calculated, where applicable.

17. PRICING ERRORS

D6 seeks to ensure that the prices displayed are correct. If a clear material error in the price is identified before the order is fulfilled, D6 will contact the customer to inform them and propose a correction in accordance with applicable law. D6 will not use this provision to unilaterally alter a validly agreed price without legal grounds.

18. PAYMENTS

The payment methods available are those displayed at checkout at the time of purchase. They may include, subject to availability: The payment methods available are those displayed at checkout at the time of purchase. The availability of each method may vary depending on the country, order value or characteristics of the order. The order will only enter processing in accordance with the conditions of the selected payment method. Where payment methods are managed by third parties, their own terms of use may also apply. D6 should not retain complete bank-card details where these are processed directly by external payment service providers.

19. PRODUCTION AND MANUFACTURING LEAD TIMES

As D6 products are manufactured internally, certain orders may be subject to a production lead time.

Where a production lead time applies, the product page, checkout, order confirmation or subsequent communication should inform the customer of the estimated timeframe or applicable deadline for performance.

Usual production lead time: [TO BE COMPLETED]

Lead times may vary depending on:

 type of product;

 material;

 finish;

 quantity;

 customisation;

 complexity;

 production capacity;

 availability of raw materials.

If circumstances arise that may cause a material delay in relation to the agreed timeframe, D6 will inform the customer as soon as reasonably possible.

Where no different timeframe has been agreed with a consumer, the time limits provided by the legislation on distance contracts shall apply.

20. OUT-OF-STOCK OR UNAVAILABLE PRODUCTS

If, after an order has been placed, it becomes impossible to supply a particular product, D6 will contact the customer. Where the order cannot be fulfilled and no other legally permissible solution is agreed, any amounts paid by the customer will be refunded in accordance with applicable law. Any substitution with a different product will depend on informing the customer and obtaining their consent whenever legally required.

21. DISPATCH

Orders will be dispatched to the destinations made available during checkout. Countries/territories covered: Portugal and the other destinations made available at checkout. For destinations not automatically available on the website, the customer may contact D6 4×4 to enquire about shipping conditions and availability. D6 may use carriers or logistics operators to carry out delivery. The use of carriers or other auxiliaries does not exclude D6’s responsibilities arising under the law.

22. TRANSPORT COSTS

Transport costs will be indicated before completion of the order whenever they can be calculated in advance.

The cost may depend on factors such as:

 destination;

 weight;

 volume;

 dimensions;

 quantity;

 delivery method;

 need for a pallet;

 special product characteristics.

Large products may require specific transport arrangements.

23. DELIVERY TIME

The timeframe communicated to the customer may consist of: preparation/production time + transport time. The 4-business-day and up-to-30-business-day timeframes referred to in Section 19 correspond to preparation, production where applicable, and dispatch by D6 4×4, and do not include the transport time between D6 premises and the delivery address provided by the customer. The applicable estimated delivery time or delivery period will be communicated to the customer before the order is completed, taking into account the destination and selected transport method. Whenever a specific delivery deadline has been agreed, the rights provided by law in the event of nonperformance shall apply.

24. DELIVERY AND TRANSFER OF RISK

In the case of consumers, the risk of loss or damage to the products passes in accordance with the applicable law. The customer must ensure that the delivery address provided is correct and that a person is available to receive the order when necessary. Additional costs resulting exclusively from incorrect delivery information supplied by the customer or repeated delivery attempts attributable to the customer may be charged where legally permissible and duly demonstrated.

25. RECEIPT AND TRANSPORT DAMAGE

Upon delivery, the customer is advised to check the external condition of the packaging.

If there is visible significant damage, torn packaging, deformation, perforation or other signs of transport damage, the customer is advised to record this with the carrier and inform D6.

Where possible, the customer should retain:

 packaging;

 labels;

 transport documentation;

 photographs of the packaging;

 photographs of the product.

This recommendation is intended to facilitate the assessment of the incident and does not prejudice the consumer’s statutory rights nor, by itself, constitute a condition for exercising those rights.

26. RIGHT OF WITHDRAWAL

Where the customer acts as a consumer and concludes the purchase at a distance, the consumer has, except where a legal exception applies, 14 days to exercise the right of withdrawal without having to provide any reason. For the purchase of goods, the period generally begins on the day on which the consumer, or a third party designated by the consumer other than the carrier, acquires physical possession of the goods. Where a single order includes several goods delivered separately, the legal period is calculated in accordance with the applicable law.

27. HOW TO EXERCISE THE RIGHT OF WITHDRAWAL

To exercise the right of withdrawal, the consumer must inform D6, within the applicable period, by means of an unequivocal statement of the decision to withdraw from the contract.

The communication may be made through:

Email: sofia.costa@d6concept.com

Address: Rua 8, no. 310, Zona Industrial de Rio Meão, 4520-475 Rio Meão

The consumer may use the model form presented at the end of these Terms, although its use is not mandatory.

To comply with the deadline, it is sufficient for the communication to be sent before the relevant period expires.

28. RETURN AFTER WITHDRAWAL

After communicating the decision to withdraw, the consumer must return the product within the legally applicable period.

Return address:

Concept D6, Unipessoal Lda.

Rua 8, no. 310, Zona Industrial de Rio Meão, 4520-475 Rio Meão

(+351) 256 025 119

Unless D6 4×4 agrees to bear the relevant costs or the law provides otherwise, the direct costs of returning the product when exercising the right of withdrawal are borne by the consumer, provided that the consumer has been informed of this in advance.

Where, because of its nature, weight or dimensions, the product cannot normally be returned by post, the consumer will be informed, before the order is completed, of the amount of the direct return costs or, where these cannot reasonably be calculated in advance, of an estimate of the maximum return cost.

The information applicable to the product will be made available on the relevant product page and/or during checkout before the order is completed.

29. CONDITION OF RETURNED PRODUCTS

The consumer has the right to inspect the product with the care necessary to establish its nature, characteristics and functioning. The consumer may be liable for any diminished value resulting from handling beyond what is necessary for that purpose. Simply opening the packaging does not automatically remove the right of withdrawal. Likewise, D6 will not establish as an absolute rule that a product automatically loses the right of return merely because it has been removed from its packaging. The assessment must comply with the legal rules applicable to the nature and handling of the product.

30. INSTALLED PRODUCTS

Given the nature of automotive parts, installation may leave signs of use, tightening, contact, deformation, paint wear, assembly or other changes. Where a product is returned under the right of withdrawal after handling that goes beyond what is necessary to establish its nature, characteristics and functioning, any legally attributable diminished value may be taken into account. This provision does not apply in the same way to returns based on lack of conformity, defects, incompatibility attributable to D6 or another statutory consumer right.

31. REFUNDS FOLLOWING WITHDRAWAL

Where the right of withdrawal is validly exercised, D6 will refund the amounts due within the legally applicable period. The refund will be made using the same means of payment used for the initial transaction, unless expressly agreed otherwise and provided that the consumer does not incur any costs as a result. To the extent permitted by law, D6 may withhold the refund until the goods have been received or until the consumer provides proof of return. Where the consumer has expressly chosen a delivery method that is more expensive than the least expensive standard delivery method offered by D6, the additional costs resulting from that choice do not have to be refunded, in accordance with the law.

32. CUSTOMISED PRODUCTS

Certain products may be manufactured according to the customer’s individual specifications or may undergo specific changes requested by the customer.

Potential customisations include, in particular:

 special dimensions;

 geometry developed specifically for a particular vehicle;

 specific holes or fixing points requested by the customer;

 individual structural alterations;

 custom engraving;

 individual identification;

 dimensional changes;

 design changes;

 manufacture specifically adapted to a unique configuration supplied by the customer.

Where a product is made to the consumer’s specifications or is clearly personalised, the legal exception to the right of withdrawal may apply.

In such cases, before being bound by the order, the customer will be informed that the product is customised and that the right of withdrawal does not apply where the law so provides.

33. STANDARD PRODUCTS MANUFACTURED AFTER THE ORDER

A standard D6 catalogue reference will not be considered a customised product merely because its production began after the order was placed. Accordingly, where a consumer orders a standard reference and no modifications have been requested that make it a product made to the consumer’s specifications or clearly personalised, the normal rules on the right of withdrawal apply, unless another legal exception is applicable.

34. CANCELLATION OF CUSTOMISED ORDERS

Where the customer requests customisation, the customer is advised to carefully confirm all measurements, drawings, information and characteristics before approving production. Once production of a genuinely customised product has begun, cancellation may be subject to the applicable legal regime and to the conditions specifically communicated before the order was placed. Nothing in this clause allows D6 to charge amounts that were not previously communicated or to exclude rights that cannot legally be waived.

35. PRODUCT CONFORMITY

D6 is responsible for product conformity in accordance with applicable law.

A product must, in particular and where applicable:

 correspond to the description;

 correspond to the type and quantity agreed;

 have the agreed characteristics;

 be suitable for the specific purposes communicated and accepted;

 have the agreed compatibility;

 be supplied with the required accessories and instructions;

 have the qualities and safety that may reasonably be expected under the law.

36. LEGAL GUARANTEE FOR CONSUMERS

For new movable goods sold to consumers, D6 is responsible for lack of conformity that becomes apparent within the legally applicable period, currently three years from delivery of the goods, without prejudice to subsequent legislative amendments.

Where a lack of conformity becomes apparent, the consumer must notify D6 by a means capable of proof.

After-sales / warranty contact:

Sofia.costa@d6concept.com

+351 910 215 677

The communication should, where possible, include:

 order or invoice number;

 product reference;

 vehicle on which it was installed;

 description of the issue;

 photographs;

 other relevant information.

The purpose of requesting this information is to allow an efficient technical assessment and it must not constitute an unjustified obstacle to the exercise of the consumer’s statutory rights.

37. BURDEN OF PROOF

The legal rules relating to presumption and proof of lack of conformity apply. As of the date of these Terms, a lack of conformity that becomes apparent within the first two years from delivery benefits from the legal presumption provided by applicable law, except where that presumption is incompatible with the nature of the goods or of the lack of conformity. After the statutory presumption period, the evidentiary rules provided by law apply.

38. RIGHTS IN THE EVENT OF LACK OF CONFORMITY

In the event of lack of conformity, the consumer has the rights provided by applicable law, which may include, depending on the circumstances:

 repair;

 replacement;

 proportionate reduction of the price;

 termination of the contract.

The choice and exercise of these rights are subject to the conditions and limits provided by law.

39. REPAIR OR REPLACEMENT

Where repair or replacement is applicable due to lack of conformity, it will be carried out:

 free of charge;

 within a reasonable period from the time D6 was informed by the consumer of the lack of conformity;

 without significant inconvenience to the consumer, taking into account the nature of the product and the purpose for which it is intended.

The period for repair or replacement should not exceed 30 days, unless the nature and complexity of the product, the seriousness of the lack of conformity or the effort required to complete the repair or replacement justify a longer period, in accordance with applicable law.

For the purposes of repair or replacement, the consumer must make the product available to D6, and D6 shall bear the costs legally attributable to it.

40. RIGHT OF REJECTION

Where a lack of conformity becomes apparent within the legal period that gives the consumer an immediate right of rejection, the rights provided by the legislation in force shall be respected. As of the date of these Terms, where a lack of conformity becomes apparent within the first 30 days after delivery, the legal regime for the sale of consumer goods provides, subject to the applicable conditions, for the possibility of requesting immediate replacement of the goods or termination of the contract.

41. REPAIRS AND ADDITIONAL WARRANTY PERIOD

Where a product is repaired under the legal guarantee, the repaired product benefits from an additional warranty period of six months for each repair, up to a maximum of four repairs, in accordance with applicable law. Upon delivery of the repaired product, D6 will inform the consumer of this additional warranty period. Where applicable, D6 will keep a record of the intervention carried out and the identification of the repaired product.

42. INSTALLATION

Certain D6 products are intended to be installed on a vehicle and may require technical knowledge, tools or specific procedures.

Where the nature of the product so recommends, installation should be carried out by a person with appropriate technical knowledge or by a specialised workshop.

The customer must follow:

 the installation instructions supplied;

 tightening torques, where indicated;

 installation sequence;

 safety recommendations;

 post-installation checks;

 recommended maintenance or re-tightening.

43. INSTALLATION INSTRUCTIONS

Whenever instructions are necessary for the correct and safe installation of the product, D6 will provide appropriate information in accordance with the applicable legal requirements. Incorrect installation resulting from inadequate instructions supplied by D6 may constitute a lack of conformity under applicable law. Any installation issues should therefore be reported to D6 for assessment.

44. INCORRECT INSTALLATION

Damage resulting exclusively from clearly incorrect installation, alteration of the product, use contrary to instructions or subsequent intervention by third parties must be assessed individually in order to determine its cause. The mere fact that a part has been installed by an independent workshop does not automatically remove the consumer’s warranty rights. Each situation will be assessed on the basis of the actual cause of the issue and the applicable law.

45. HOMOLOGATION AND ROAD USE

Some components intended for 4×4 vehicles may be subject to legal requirements, homologation, inspection or approval for road use depending on:

 the product;

 the vehicle;

 the modification;

 the country in which the vehicle is used;

 the applicable law.

An indication of physical or technical compatibility with a particular vehicle does not necessarily mean that installation is exempt from any applicable legal formality or homologation requirement.

Where D6 expressly states that a product has a particular homologation, approval or certification, that information must correspond to the actual approval and its scope.

Where no such indication exists, the customer should verify the legal obligations applicable to the modification of the vehicle in the country in which it is intended to be used.

This clause does not exclude legal information obligations for which D6 is responsible.

46. OFF-ROAD USE

Some D6 products are designed with off-road conditions in mind.

Off-road use may involve demanding conditions such as:

 impacts;

 stones;

 mud;

 sand;

 water;

 obstacles;

 uneven terrain;

 vibrations;

 high loads.

The existence of a protective component does not mean that the vehicle or protected component becomes indestructible or immune to damage.

Use must respect the technical characteristics of the product and vehicle and appropriate safety conditions.

47. NORMAL WEAR

The statutory guarantee relating to lack of conformity should not be confused with normal wear resulting from use.

Depending on the nature of the product and its use, the following may occur:

 scratches;

 abrasion;

 impact marks;

 wear of paint or coating;

 surface oxidation resulting from damage to the finish;

 deformation resulting from severe impacts;

 wear of fastening elements.

The existence of these phenomena must be assessed on a case-by-case basis to determine whether they correspond to wear/use or to an actual lack of conformity.

48. MAINTENANCE

The customer must carry out appropriate checks and maintenance of the product.

Where applicable, periodic checks are recommended of:

 fixing points;

 tightness;

 condition of bolts;

 existence of deformation;

 finish;

 presence of corrosion;

 clearance from moving or hot components.

Any anomaly that may compromise safety should be assessed before further use of the product.

49. MODIFICATIONS MADE BY THE CUSTOMER

Alteration of a D6 product after delivery may change its structural, functional or safety characteristics.

Such interventions include:

 cutting;

 welding;

 additional drilling;

 heating;

 bending;

 changes to fixing points;

 structural modifications.

Where a complaint concerns a product that has subsequently been altered, it will be necessary to determine whether there is a causal relationship between that modification and the reported issue.

The existence of a modification does not automatically remove rights relating to a lack of conformity unrelated to that modification.

50. IMPROPER USE OR EXTERNAL DAMAGE

Damage resulting exclusively from external causes arising after delivery, such as accident, collision, impact exceeding the conditions reasonably foreseeable for the product, incorrect installation not attributable to D6, improper maintenance or product modification, does not in itself constitute a lack of conformity attributable to D6.

The cause of the damage should be technically assessed whenever there is doubt.

51. LIABILITY

D6 is responsible for the performance of its obligations in accordance with applicable law.

No provision of these Terms shall be interpreted as excluding or limiting liability where such exclusion or limitation is prohibited by law.

In particular, these Terms are not intended to exclude rights relating to:

 personal injury;

 intentional misconduct;

 gross negligence;

 lack of conformity;

 product safety;

 mandatory consumer rights.

52. PROFESSIONAL CUSTOMERS — B2B

For sales to customers acting exclusively in the course of their professional or business activity, rules different from those specifically applicable to consumers may apply.

Specific commercial conditions may be agreed regarding, among other matters:

 prices;

 discounts;

 quantities;

 payment terms;

 manufacture;

 transport;

 deliveries;

 special orders.

Conditions specifically negotiated between D6 and the professional customer prevail over these general conditions in the corresponding matters.

53. INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available on the website belongs to D6 or is used with the authorisation of the relevant rights holders.

This includes, among other things:

 the D6 trademark;

 logos;

 photographs;

 renders;

 videos;

 drawings;

 technical drawings;

 3D models;

 texts;

 catalogues;

 technical data sheets;

 product designs;

 graphic content;

 promotional materials.

Making this content available on the website does not constitute authorisation for reproduction, commercial exploitation or use by third parties for unauthorised purposes.

54. TECHNICAL INFORMATION AND INDUSTRIAL PROPERTY

D6 products may incorporate proprietary design, technical development, know-how and solutions.

The purchase of a product does not imply the transfer of intellectual or industrial property rights associated with its development.

Any unauthorised commercial use of drawings, technical files, models or documentation may be subject to the applicable legal rules.

55. WEBSITE OPERATION

D6 seeks to keep the website available and operational.

Temporary interruptions may nevertheless occur as a result of:

 maintenance;

 updates;

 technical failures;

 hosting problems;

 communications;

 cybersecurity;

 external causes.

D6 will seek to resolve such occurrences within a reasonable period.

56. DATA PROTECTION

Personal data collected through the website are processed in accordance with the applicable dataprotection legislation.

Detailed information on purposes, legal bases, retention periods and data-subject rights should be set out in the D6 4×4 Privacy Policy.

The use of cookies and similar technologies is governed by the relevant Cookie Policy.

Cookie Policy: [LINK]

57. COMMUNICATIONS

Communications relating to orders may be made using the details provided by the customer.

The customer is responsible for providing correct contact details and for notifying relevant changes.

Communications that are legally required to be made on a durable medium will be provided by appropriate means, including email where applicable.

58. FORCE MAJEURE AND CIRCUMSTANCES BEYOND REASONABLE CONTROL

Extraordinary circumstances beyond the reasonable control of the parties may temporarily affect the performance of certain obligations.

In such situations, the corresponding legal rules shall apply.

D6 will inform the customer of relevant situations affecting performance of the order and will not use this clause to exclude liabilities legally attributable to it.

59. COMPLAINTS

The customer may submit complaints through:

Email: sofia.costa@d6concept.com

Telephone: +351 910 215 677

Address: Rua 8, no. 310, Zona Industrial de Rio Meão, 4520-475 Rio Meão

D6 will seek to review and respond to complaints as promptly as possible.

Where covered by the Complaints Book regime, the customer may also use the Electronic Complaints Book.

60. ELECTRONIC COMPLAINTS BOOK

Access to the Electronic Complaints Book must be made available in a visible location on the website.

The customer may use the Electronic Complaints Book platform to submit a complaint in accordance with the applicable law.

Electronic Complaints Book:

www.livroreclamacoes.pt

61. ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMER DISPUTES

In the event of a consumer dispute, the consumer may refer the matter to a competent Alternative Dispute Resolution entity.

Taking into account D6’s location in Santa Maria da Feira, the currently relevant territorial entity is:

CICAP — Centro de Informação de Consumo e Arbitragem do Porto

Rua Damião de Góis, 31 — Loja 6 4050-225 Porto

Telephone: 225 508 349

Email: cicap@cicap.pt

Website: www.cicap.pt

The consumer may also consult the updated list of Alternative Dispute Resolution entities made available by the competent public authorities.

The information in this section should be updated if the territorial jurisdiction, contact details or legal framework of the entities listed changes.

62. APPLICABLE LAW

These Terms and Conditions are governed by Portuguese law, without prejudice to mandatory consumerprotection rules that may apply, in particular where the consumer resides in another State and benefits from legal protection that cannot be excluded by agreement.

63. DISPUTE RESOLUTION

The parties will seek, whenever possible, to resolve any disagreement through direct contact and in good faith.

Where this is not possible, the legally competent judicial or out-of-court mechanisms may be used.

No provision of these Terms imposes on the consumer a jurisdiction clause that is contrary to mandatory legal rules.

64. PARTIAL INVALIDITY OR NULLITY

If any provision of these Terms is held to be invalid, void or unenforceable, this shall not automatically affect the validity of the remaining provisions.

The matter covered by the invalid clause shall be governed by the applicable legal rules.

65. CHANGES TO THE TERMS AND CONDITIONS

D6 may update these Terms and Conditions to reflect changes that are:

 legislative;

 regulatory;

 technical;

 operational;

 commercial;

 related to the operation of the website.

Changes apply to orders concluded after the new version enters into force and do not retroactively modify contracts previously concluded, unless the law or a valid agreement between the parties provides otherwise.

The date of the latest update will be shown at the beginning of this page.

66. CONTACT DETAILS

For questions relating to products, compatibility, orders, deliveries, returns, warranties or these Terms and Conditions:

D6 4×4 Concept D6, Unipessoal Lda.

Zona Industrial de Rio Meão, Rua 8, no. 310, 4520-475 Rio Meão, Portugal

Email: geral@d6-4×4.com

Telephone: (+351) 256 025 119

Website: www.d6-4×4.com